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Customer Reviews
FLOWERS N THINGS
Local Cleveland, TN florist
Average Customer Rating: 4.6 of 5 stars. (122 reviews)
Date: Feb 27, 2024
Name: Joel Q

State/Province:TN

Beautiful and fast delivery
Date: Dec 27, 2023
Name: Jim B

State/Province:OK

Called to place an order for a plant for a funeral and it was perfect..thanks Ryan for taking care of my order
Date: Aug 22, 2023
Name: Faye W

State/Province:NC

Ordered a special delivery today. The owner took the details i gave and delivered a wonderful gift that brought so much joy to my loved ones. It was more thank perfect. Thank you my new friend. You WILL hear from me again.
Ryan 's Reply:
Date: Aug 22, 2023, 6:02 pm

Thank you so much for the kind words. It was such a pleasure talking with you. I look forward to hearing from you again, thank you for putting your trust in me! I’m so glad they loved everything.
Date: Aug 21, 2023
Name: Sherri S

State/Province:TN

My arrangement that I ordered for a co-workers mother was so beautiful. I will use Flowers N Things again. Thank you Randy.
Date: Aug 05, 2023
Name: Tiffany D

State/Province:TN

I received the most beautiful birthday flowers I think I have ever seen. I asked where they came from and found out it was Flowers-n-Things. I just wanted to say thank you so much they are absolutely beautiful!!
Date: Jul 25, 2023
Name: Brooklyn H

State/Province:TN

I asked for an arrangement on the spot and Ryan was quick to make it happen! I love them & how they turned out!
Ryan's Reply:
Date: Jul 27, 2023, 5:03 pm

Thank you so much
Date: May 27, 2023
Name: Jane S

State/Province:PA

I ordered the Designer's Choice arrangement. It was magnificent. Absolutely gorgeous. Long-lasting and beautifully fragrant.
Pamela's Reply:
Date: May 30, 2023, 8:28 am

Thank you so much.
Date: Apr 01, 2023
Name: Amy C

State/Province:TN

Very beautiful
Date: Mar 03, 2023
Name: Judy G

State/Province:TN

Beautiful arrangements every time!!
Date: Feb 28, 2023
Name: Barry T

State/Province:TN

Beautiful flower arrangement. My wife was very happy.
Date: Feb 28, 2023
Name: Lanny P

State/Province:TN

I was very pleased with their service. Pam and Co.went out of their way to satisfy my order. And the flower arrangement was absolutely beautiful. I recommend these guys to everyone for all their flower needs.
Date: Aug 25, 2022
Name: Michael E

State/Province:TN

I was very satisfied with the service and beautiful plants
Date: Jun 06, 2022
Name: Carrie M

State/Province:TN

The flower arrangement was absolutely gorgeous! It was an unexpected gift with exceptional elegance delivered by a very sweet and professional woman. I'd highly recommend!!!
Pamela's Reply:
Date: Jun 06, 2022, 9:01 am

Thank you so much.
Date: Jun 06, 2022
Name: Kathy R

State/Province:TN

they were beautiful and really cheered up my friend in the hospital!
Date: Mar 02, 2022
Name: Jason H

State/Province:TN

Great service and products!!
Pamela 's Reply:
Date: Mar 03, 2022, 9:33 am

Thank You!
Date: Feb 14, 2022
Name: Paul W

State/Province:TN

I was out of town and called to get flowers delivered to my wife for Valentines. The flowers were delivered perfectly and my wife loved the arrangement! Thank you Flowers n Things, you saved the holiday for me!!
Pamela 's Reply:
Date: Feb 14, 2022, 11:52 pm

Thank you so much.
Date: Nov 13, 2021
Name: Theresa U

State/Province:TN

My friend loved it - very pleased
Date: Nov 10, 2021
Name: Donna B

State/Province:TN

Very well pleased. I would for sure use them again.
Date: Nov 01, 2021
Name: Edward S

State/Province:TN

AWESOME SERVICE.
Date: Oct 04, 2021
Name: Deb M

State/Province:PA

Absolutely beautiful arrangement for my sister’s birthday. Will order again
Pam's Reply:
Date: Oct 05, 2021, 11:54 am

Thank you so much.
Date: Aug 18, 2021
Name: Kathy M

State/Province:WV

Wonderful website, wonderful service. Delivered the flowers w/i 1.5 hour of my placing the order. Best I have gotten from any florist.
Pamela's Reply:
Date: Aug 20, 2021, 3:39 pm

Thank you so much.
Date: Aug 02, 2021
Name: Lisa H

State/Province:TN

Flowers n Things always has the freshest and most beautiful arrangements! Randy is wonderful to work! The basket I received as so pretty!
Date: Jul 31, 2021
Name: Betsy S

State/Province:GA

Excellent service! Beautiful flowers!
Date: May 21, 2021
Name: John B

State/Province:TN

Bouquet was nice and delivered on time
Date: May 03, 2021
Name: DENISE H

State/Province:TN

I wanted something besides flowers. They had a beautiful Thomas Kinkade throw on a stand. It was perfect!
Date: Apr 15, 2021
Name: Cynthia W

State/Province:GA

I ordered a potted Croton for a funeral on April 2 but you didn't have any in stock until Friday. You called and I voiced a request for an orchid instead. They were the most beautiful orchids I have ever seen. I would recommend offering these on your website. Wow! The family loved the flowers and I did too. I love your work and willingness to fulfill my request.
Date: Apr 13, 2021
Name: Tawnie L

State/Province:TN

The staff is so warm and friendly. They had everything ready in a timely manner and made the whole process very easy. I highly recommend Flowers n’ Things!
Date: Apr 05, 2021
Name: james C

State/Province:TN

I love your work, it keeps me coming back
Date: Apr 04, 2021
Name: Louise L

State/Province:TN

What an amazing arrangement. It was BEAUTIFUL and more than what I could have ever expected!!!
Date: Mar 17, 2021
Name: Natalie N

State/Province:TN

The flowers were fresh and beautiful
Date: Mar 15, 2021
Name: Laura Scott R

State/Province:TN

Great service. The flowers were beautiful and well arranged. They were delivered much faster than I expected. In fact, when the delivery person arrived at my home, my wife was gone. The delivery person called me and asked where to leave them. He was very polite and professional. I was very happy with the service and price. I will be a returning customer!!!
Date: Mar 06, 2021
Name: Angi P

State/Province:TN

Lovely arrangement
Date: Mar 04, 2021
Name: DEBORAH S

State/Province:TN

Very Beautiful...
Date: Feb 26, 2021
Name: William G

State/Province:TN

Always come through when I order flowers. Great job and great delivery service.
Date: Feb 22, 2021
Name: Kathy F

State/Province:IL

The recipient was very happy with the flowers, so I am happy as well.
Date: Feb 17, 2021
Name: Emily H

State/Province:TN

The plant I requested be delivered was large, healthy, and beautiful; it was delivered on time to the correct address.
Date: Feb 15, 2021
Name: Jennifer G

State/Province:TN

A beautiful arrangement and the delivery man was excellent, kind and friendly
Date: Feb 12, 2021
Name: Cynthia K

State/Province:FL

Great job, the feedback from our Aunt was great.
Date: Feb 03, 2021
Name: Emanuel B

State/Province:TN

Thank you!!
Date: Jan 26, 2021
Name: Dawn C

State/Province:TX

Fabulous experience from start to finish. Great customer service and good prices!
Date: Jan 12, 2021
Name: Rita R

State/Province:TN

Flowers were beautiful and fresh 5stars
Date: Jan 07, 2021
Name: Joan Chalifoux J

State/Province:TN

There were delivered on time and very beautiful!
Pamela's Reply:
Date: Jan 08, 2021, 12:09 pm

Thank you so much.
Date: Jan 05, 2021
Name: Patrick R

State/Province:IT

The Christmas arrangement, like the one ordered for my mother's birthday in July, was exactly as pictured online and the delivery was as promised. All materials used were fresh, colorful and artistically presented. Altogether a very positive experience that we will repeat.
Pamela's Reply:
Date: Jan 05, 2021, 10:53 am

Thank you so much. We are always happy to hear positive feedback and we look forward to taking care of your future flower needs.
Date: Dec 19, 2020
Name: Misty D

State/Province:TN

The receipent immediately contacted me to say how beautiful the gift!
Date: Dec 14, 2020
Name: Kerry B

State/Province:OR

Flowers were lovely. Service was perfect.
Date: Dec 06, 2020
Name: Chris H

State/Province:TN

The Arrangement of Flowers was Exquisite. It was ready to pick up on time and the staff were very nice and professional. Definitely will use again.
Date: Dec 05, 2020
Name: Jimmy L

State/Province:TN

Beautiful arrangement for a very special occasion. Captured exactly what we were looking for! Highly recommend!
Date: Nov 28, 2020
Name: Melissa T

State/Province:TN

Flowers were gorgeous! Easy process online and they delivered the same day.
Date: Nov 23, 2020
Name: Kerry B

State/Province:OR

Cares about their customer and do lovely flowers. Thanks for great customer service!
Date: Oct 18, 2020
Name: Terry G

State/Province:TN

When you're the best, what more can be said?
Randy's Reply:
Date: Oct 19, 2020, 9:13 am

thank you for your kind words, we strive to please our customers.
Date: Oct 17, 2020
Name: Rex M

State/Province:TN

Excellent work! Over and above what I was hoping to accomplish in a reaction! Thank you.
randy's Reply:
Date: Oct 19, 2020, 9:14 am

thank you,we strive to do our best for customers.
Date: Oct 08, 2020
Name: Dawne M

State/Province:TN

The staff is very polite and professional and they make the most beautiful arrangements. I have ordered from them several times and will continue to do so.
Pamela 's Reply:
Date: Oct 12, 2020, 12:40 pm

Thank you so much. We are always glad to help and we appreciate your business.
Date: Sep 06, 2020
Name: Heather T

State/Province:TN

Gorgeous!
Date: Aug 28, 2020
Name: Charlotte W

State/Province:TX

My arrangement was delivered promptly and were lovely. My freind send me a photo and it was exactly like the photo on the website. Thank you for being a very reliable merchant.
Date: Jul 06, 2020
Name: Tabatha Peels P

State/Province:TN

The arrangement was beautiful and really close to the picture online and the service was quick. I will be ordering from you again.
Pamela's Reply:
Date: Jul 06, 2020, 6:38 pm

Thank you very much.
Date: May 23, 2020
Name: Greg W

State/Province:TN

Outstanding
Pamela's Reply:
Date: May 23, 2020, 1:05 pm

Thank you so much
Date: May 19, 2020
Name: Pat W

State/Province:TN

The customer service was wonderful has was the arrangement.
Date: May 12, 2020
Name: Gayle S

State/Province:TN

My mothers day plant is Beautiful. The only thing I wish there had been directions on how to plant it.and care for it.
Date: May 11, 2020
Name: Labron F

State/Province:TN

Excellent service
Pamela 's Reply:
Date: May 11, 2020, 7:21 pm

Thank you so much.
Date: May 08, 2020
Name: Kenny S

State/Province:TN

I've ordered several flower arrangements an have had them delivered excellent service an beautiful flowers. I will continue to use them from now on.
Date: May 08, 2020
Name: Tracy B

State/Province:OH

you have a customer for life! those roses lasted 3 weeks and were gorgeous!!
Date: May 06, 2020
Name: Scott W

State/Province:TN

Arrangement was beautiful and the cost very reasonable. Excellent communication when portion of the order had to be changed - Thank You!
Date: Mar 21, 2020
Name: Lee A

State/Province:TN

Your arrangements are always the most beautiful arrangements in the room. Thank you!
Pamela's Reply:
Date: Mar 23, 2020, 9:27 am

Thank You so much!
Date: Mar 05, 2020
Name: Steven B

State/Province:TN

They did not have what I requested so they went shopping to see if they could find the perfect thing I requested which they did and it was absolutely beautiful and she loved it.
Pamela's Reply:
Date: Mar 05, 2020, 4:06 pm

So glad she liked it.
Date: Feb 25, 2020
Name: Angela M D

State/Province:CO

Wow! Blown away by the arrangement and incredible customer service! Due to my error, they redelivered the arrangement going above and beyond! Won’t use anyone else!
Date: Feb 13, 2020
Name: Kayla D

State/Province:TN

Just wanted to give a big thank you to Flowers n’ things. Despite it being a busy holiday - I came in searching for a corsage for my Daughter. They fixed me right up without any hesitation! I will be returning to this flower shop from here on out!
Pamela's Reply:
Date: Feb 14, 2020, 7:11 pm

Thank you. We was glad to help.We try our best to help everyone with their floral needs no matter how busy we are.
Date: Feb 04, 2020
Name: David C

State/Province:TN

Pam and Randy did an awesome job. The flowers looked great and lasted a long time. I would definitely use them for all my floral arrangements.
randy's Reply:
Date: Feb 05, 2020, 10:27 am

thank you, our goal is to please our customers.
Date: Jan 23, 2020
Name: Carolyn C

State/Province:TX

My mother in law was very happy with her arrangement. The florist called to confirm the order and delivery was on time and friendly. I couldn't ask for much better than that!
Pamela's Reply:
Date: Jan 23, 2020, 1:11 pm

So glad she liked it.
Date: Dec 11, 2019
Name: Albert C

State/Province:TN

Very pleased with delivery time and arrangement, thanks
Date: Jul 02, 2019
Name: Kelly C

State/Province:TN

Great job...beautiful roses. Very friendly and helpful staff.
Date: Mar 17, 2019
Name: John S

State/Province:TN

Good job
Date: Feb 28, 2019
Name: Dawne M

State/Province:TN

The flower arrangements was perfect and beautiful. I will definitely keep doing business here.
Date: Feb 17, 2019
Name: Mitos C

State/Province:TN

Great...beautiful.
Date: Jan 20, 2019
Name: Chris C

State/Province:TN

Pam does a beautiful job. You will not be disappointed
Date: Jan 14, 2019
Name: James W

State/Province:TX

Beautiful flowers
Date: Jan 05, 2019
Name: James H

State/Province:TX

Great! Recipient was very much pleased.
Date: Jan 02, 2019
Name: Ron D

State/Province:TN

I pirchased some flowers here for a funeral and the owner helped me so much and was so nice the price is great for what you get I highly recommend this company
Pamela Pennington's Reply:
Date: Jan 03, 2019, 12:35 pm

Thank you so much. We look forward to seeing you again in the future and taking care of all your floral needs.
Date: Dec 26, 2018
Name: Bridgett A F

State/Province:TN

Beautiful arrangement
Date: Dec 15, 2018
Name: Kathy S

State/Province:TN

Randy did an awesome job! Everything was perfect! Thanks for everything Kat
Date: Nov 27, 2018
Name: James W

State/Province:TX

Timely delivery and beautiful flowers
Angie's Reply:
Date: Nov 27, 2018, 1:42 pm

Thanks for taking the time to share your thoughts with us. We appreciate that and we thank you for choosing us.
Date: Nov 19, 2018
Name: Erin C

State/Province:MD

The flowers were delivered a day before the funeral and were rather wilted by the time of the service. I was deeply displeased and won't be using you guys in the future which is disappointing because my parents are moving to the area.
Angie's Reply:
Date: Nov 19, 2018, 12:09 pm

I am so sorry that you were not happy. Funeral home instructed us to deliver the day before since they were leaving early to go to cemetery in Calhoun the next morning. I wish we had been notified Nov. 3rd, the day of the service so we could have replaced the flowers. I know the flowers were fresh, because we ordered them the morning your order was placed, but sometimes we get a bad batch and don't know until the next day that they are bad. Not sure if that was the problem or improper handling. It's hard to determine at this point since the service was two weeks ago.
Date: Nov 19, 2018
Name: Debbie E

State/Province:TN

Gorgeous
Angie's Reply:
Date: Nov 19, 2018, 12:10 pm

Yay! We are glad you liked them. Thanks for taking the time to let us know.
Date: Oct 18, 2018
Name: Courtney M

State/Province:TN

Beautiful! Loved my Hocus Pocus flowers!
Angie's Reply:
Date: Oct 18, 2018, 9:57 am

Awww. Thank you! We thought they were so cute. Glad you liked them too.
Date: Oct 04, 2018
Name: Michelle M

State/Province:TN

The arrangement I ordered was BEAUTIFUL and delivered shortly after I ordered it.
Angie's Reply:
Date: Oct 04, 2018, 2:33 pm

Thanks for taking the time to let us know how pleased you were. We look forward to serving you in the future.
Date: Sep 08, 2018
Name: Lisa S

State/Province:TN

Easy to maneuver website. Great choices. Appreciate the delivered notice
Angie's Reply:
Date: Sep 10, 2018, 8:53 am

Thanks so much for taking the time to review us. We appreciate your business.
Date: Aug 18, 2018
Name: Kristen C

State/Province:TN

Beautiful arrangement
Angie's Reply:
Date: Aug 18, 2018, 10:39 am

Thanks so much for choosing us. We appreciate your business and you taking the time to review us.
Date: Aug 15, 2018
Name: Freda I

State/Province:TN

The flowers was awesome, you did a great job. Loved the bear..
Angie's Reply:
Date: Aug 16, 2018, 8:33 am

Thank you for taking the time to give us a review. We are glad you liked it. We loved that arrangement! It was called Eye Candy.
Date: Aug 03, 2018
Name: Rebecca C

State/Province:AL

The bouquet was lovely! I found the staff to be prompt and very helpful.
Angie's Reply:
Date: Aug 04, 2018, 8:24 am

Thank you so much for taking the time to let us know about your purchase at Flowers 'n' Things. We look forward to serving you in the future.
Date: Apr 09, 2018
Name: Dedra D

State/Province:TN

It’s beautiful
Angie C.'s Reply:
Date: Apr 09, 2018, 4:03 pm

Yay! We are glad you were pleased.
Date: Mar 23, 2018
Name: Wandalee B

State/Province:TN

Beautiful arrangement, courteous and friendly staff members!
Angie C's Reply:
Date: Mar 26, 2018, 7:53 am

Thanks so much for taking the time to review us. We hope you enjoy your flowers.
Date: Mar 02, 2018
Name: Payton c

State/Province:TN

Y’all did an outstanding job, with me being in the military holidays can be hard but y’all did an amazing job.
Angie C.'s Reply:
Date: Mar 02, 2018, 7:55 am

First of all, thank you for your service. Thank you so much for a great review! It's always great when a client takes the extra time to let us know how pleased they were with our service. We look forward to serving all of your floral needs.
Date: Mar 02, 2018
Name: Nacole K

State/Province:FL

They went above and beyond to make the perfect arrangement for my Unlcle Ernie’s funeral. Such a blessing ordering from another state to make this happen. I am very appreciative! Thanks so much!
Angie C. 's Reply:
Date: Mar 03, 2018, 10:58 am

What an honor to create something special for a veteran. We love it when we get to do unique custom pieces like the one for your Uncle. Thanks for choosing us and also for the great review. We look forward to serving all of your floral needs.
Date: Mar 02, 2018
Name: Deirdre S

State/Province:MI

I asked for you to design something special for my mother and I could not have been happier. Clearly you did a magnificent job. It was unique, beautiful just like my mother. I will definitely be using you again. Thank you so much.
Angie C.'s Reply:
Date: Mar 03, 2018, 10:54 am

Awesome! We love it when we get to be creative. Glad you were pleased with our design created especially for your Mom. Thanks for the feedback.
Date: Feb 28, 2018
Name: Arnold W

State/Province:TN

ver nice arrangement ...it arrived on time as was beautiful....
Angie's Reply:
Date: Feb 28, 2018, 7:42 am

Thanks for the feedback. We appreciate your business.
Date: Feb 07, 2018
Name: Amanda C

State/Province:GA

Very helpful over the phone, website was easy to follow... delivery was fast and the flowers were exactly as pictured and beautiful!!!
Angie C.'s Reply:
Date: Feb 07, 2018, 8:28 pm

Thanks so much for taking the time to review us. We are glad you were pleased and look forward to serving you again.
Date: Jan 25, 2018
Name: Heather B

State/Province:TN

The arrangement was beautiful, but not exactly what the picture was. A bit over priced in my opinion
Angie C.'s Reply:
Date: Jan 25, 2018, 8:35 am

We appreciate your feedback. Sometimes we do not always have exact flowers available for orders placed for same day delivery and we do have to substitute. We are glad you liked the bouquet.
Date: Jan 22, 2018
Name: Brenda D

State/Province:TN

Beautiful.....Beautiful
Angie C.'s Reply:
Date: Jan 22, 2018, 12:38 pm

Yay! We are happy you liked the arrangement. Thank you so much for taking the time out of your busy day to review us.
Date: Jan 21, 2018
Name: Patrick M

State/Province:NM

Beautiful arrangemet. Very happy with my order. Delivered to the church on time and they were perfect.
Angie C.'s Reply:
Date: Jan 21, 2018, 8:51 pm

Thank you so much for taking the time to share your floral experience. We are so glad that you were pleased with your purchase.
Date: Jan 18, 2018
Name: Debbie N

State/Province:TN

Flowers are beautiful and have remained pretty so far!
Angie Christenbury's Reply:
Date: Jan 18, 2018, 12:51 pm

We are glad that you are enjoying your bouquet. Thanks for sharing your thoughts with us.
Date: Dec 27, 2017
Name: Jan M

State/Province:TN

Flowers were beautiful! And they stayed fresh for a week! I appreciated the call to let me know they were coming, too. Thanks!
Angie's Reply:
Date: Dec 27, 2017, 7:46 am

Thank you for your feedback. We are happy that you enjoyed your flowers!
Date: Nov 30, 2017
Name: Amy L

State/Province:TN

The arrangement was beautiful! You guys did an awesome job. Thank you.
Angie Christenbury's Reply:
Date: Nov 30, 2017, 1:29 pm

We appreciate your business. Thank you for sharing your experience with us.
Date: Sep 27, 2017
Name: Sarah W

State/Province:TN

Thank you for the high quality flowers, and the very fast delivery. It made my day knowing it made my friend's day.
Angie's Reply:
Date: Aug 04, 2018, 8:26 am

I'm not sure how this post was overlooked. Just wanted to say thank you for your review. We appreciate your business.
Date: Sep 15, 2017
Name: Wesley T

State/Province:TN

My order was delivered the wrong day and my name was not even on the card. I won't be trusting Flowers N Things with my future orders.
Angie's Reply:
Date: Aug 16, 2018, 9:49 am

I am so sorry that your order was delivered before it was supposed to be. We do make mistakes every now and then. We print the order directly from our web site. The sender types what they want on the card and the card had a message but no name. We just thought you didn't want your name on the card (people send flowers with no name all the time). I wish I had been here to handle this. I would have offered to send another on the right day. If you would be willing to give us another chance, I will send out a free arrangement for you. Just call the shop and ask for Angie.